DELIVERY
Shipping and Returns
At Styliyi, we prioritize delivering a seamless shopping experience for all our customers across various regions. Here's important information regarding our shipping and return policies, including specific details for the United Arab Emirates, Saudi Arabia, Kuwait, and Qatar:
Free Shipping Details: We offer free shipping to the following regions on orders over 359.00 AED:
- United Arab Emirates
- Saudi Arabia
- Kuwait
- Qatar
- Spain
This enables you to enjoy our products without any additional shipping charges. For orders below 359.00 AED, shipping costs will be calculated based on the destination and will be displayed during the checkout process.
Processing Time: Upon placing your order, we require a processing time of typically 3-5 business days. During this period, we meticulously prepare and package your items to ensure they are delivered in perfect condition. Please note that processing time does not include shipping time.
Shipping Time: Once your order is ready, the shipping time will depend on the chosen shipping method and your location. Typically, it takes 7-10 business days for your package to reach its destination in the specified regions.
Return Policy: We uphold a 14-day return policy across all regions, allowing you ample time to assess your purchase. You have 14 days from the date of receiving your item to request a return if you find it unsuitable or it doesn't meet your expectations. Please visit our Returns & Exchanges page for comprehensive details on the return process, including eligibility criteria and steps to follow.
Dedicated Customer Support: We are committed to providing a hassle-free return experience and ensuring your satisfaction with our products. Should you have any questions or require assistance regarding returns or exchanges, our dedicated customer support team is available to help. You can reach us via email at service@styliyi.com.
For more information, please refer to our Shipping Info and Returns & Exchanges pages on our website. We continuously strive to enhance our services and appreciate your feedback to improve your shopping experience.
Partial Shipments: If your order contains several products, they may be delivered separately. This is because we work with multiple suppliers and warehouses to ensure efficient order fulfillment. If your order is split into multiple shipments, you will receive separate email notifications with tracking information for each package. Rest assured, you will still receive all the products you have ordered.
Order Tracking: Once your order is shipped, you will receive an email confirmation that includes your shipment tracking number. This allows you to track your package and monitor its progress until it reaches your doorstep.
Processing Time for Each Order: The processing time for each order may vary depending on the specific items you've purchased. You can find the estimated processing time on the respective product page. However, please be assured that we will make every effort to prepare and process your order as quickly as possible after you've placed it on our website.
Contact Us: If you have any further questions or need assistance, please feel free to reach out to our customer support team via email at service@styliyi.com. We are here to help and provide you with the information you need.